Arizona State Urological Institute
1445 W Chandler Blvd, Suite A-5, Chandler, Arizona, 85224
The clinical care at this institute is generally well-regarded, with many patients praising the doctors' expertise and bedside manner. However, the administrative side is frequently criticized for poor communication, long wait times, and difficulty reaching staff. Patients often feel frustrated by the lack of follow-up and the impersonal nature of the office operations.
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If you need a quick response, try to get the direct email or portal message contact for the doctor's medical assistant.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Effective treatment plans
- Professional medical team
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times in the office
- Lack of administrative follow-up
- Why can't I get a call back about my test results?
- Is it normal to wait an hour past my appointment time?
Great doctors, but the office staff makes it a nightmare.
Clinical care is spot on, but the admin side is a total failure.
I trust the doctor, but I'm tired of the poor communication.
- Category Health & Medical
- City Chandler
- State Arizona
- Postcode 85224
- Country United States
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