2528 Boiling Springs Rd, Ste B, Boiling Springs, South Carolina, 29316
Clients are split on their experience. Many praise the compassionate care and life-saving efforts for their pets, while others report frustration with administrative hurdles, billing transparency, and inconsistent service quality. The shift in management has left some long-term clients feeling alienated. Overall, the medical team is seen as talented, but the front office operations are a major pain point.
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Always request a written estimate before any procedure to avoid surprise charges.
✓ What Works Well
✗ Areas to Improve
Staff can be dismissive or rude
Billing practices feel like a scam
Doctors are knowledgeable but hard to reach