Arkansas Ear, Nose, and Throat PA
4220 Richards Rd, North Little Rock, Arkansas, 72117
This clinic is highly polarizing. While many patients praise Dr. Smith and her team for their thoroughness and expertise, there is a significant number of complaints regarding rude staff, poor bedside manner, and billing issues. It seems to be a place where the medical care is often good, but the administrative and customer service experience can be very frustrating.
We analyze 76 public reviews for Arkansas Ear, Nose, and Throat PA using our data models and filter out spam to highlight only authentic feedback.
If you have concerns about billing or scheduling, try to speak with a manager or the doctor directly if possible.
✓ What Works Well
- Thorough and knowledgeable doctors
- Effective medical care
- Clean facility
✗ Areas to Improve
- Rude and unprofessional staff
- Billing and insurance confusion
- Poor communication
- Do you take my insurance?
- How long for test results?
- Are you accepting new patients?
The doctor is great.
The front desk was so rude.
Great experience.
- Category Health & Medical
- Neighborhood North Little Rock
- City North Little Rock
- State Arkansas
- Postcode 72117
- Country United States
