Arkansas Federal Credit Union
1001 W Capitol Ave, Little Rock, Arkansas, 72201
Arkansas Federal Credit Union has a very split reputation. Many members love the friendly, helpful staff and the quick service. However, there is a significant group of members who have had terrible experiences with policies, fees, and communication. It seems like a great place if you have simple needs, but it can be a headache if you run into any complex issues or need support on weekends.
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Check their weekend support policies before opening an account if you need 24/7 access.
✓ What Works Well
- Friendly and respectful staff
- Quick in-and-out transactions
- Helpful with basic banking needs
✗ Areas to Improve
- Poor communication and long wait times
- Frustrating policies regarding debit cards
- High fees and lack of weekend support
- Why are there so many fees?
- How do I get a replacement debit card?
- Why is the drive-thru wait so long?
The staff is kind, but the policies are frustrating.
Great service if you don't have any issues.
Avoid if you need weekend support.
- Category Financial Services
- City Little Rock
- State Arkansas
- Postcode 72201
- Country United States
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