1375 Superior Dr, Conway, Arkansas, 72032
Arkansas Urology in Conway receives mixed reviews. Many patients praise individual providers like Dr. Hurtt and Dr. Purchase for their professionalism and clear communication. Conversely, a significant number of patients report severe administrative failures, including long wait times, difficulty reaching the office by phone, and billing disputes. The clinical care is often rated highly, but the operational side is a major source of patient dissatisfaction.
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Use the patient portal for non-urgent communication to avoid phone wait times.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
I love my doctor, but I'm considering switching clinics due to the wait times.
Professional care, but the administrative side needs work.