3400 SE Macy Rd, Ste 20, Bentonville, Arkansas, 72712
Arkansas Urology is generally praised for its clinical expertise and the compassionate care provided by its doctors and nurse practitioners. Patients appreciate the thorough explanations and effective treatment plans. However, there are significant and recurring complaints about administrative incompetence, billing errors, and poor communication, which make the overall patient experience inconsistent.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for administrative hurdles; keep detailed records of all your appointments and billing statements.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a nightmare.
I waited two hours for a ten-minute visit.
Excellent surgical results, but the service is frustrating.