Health & Medical · Family Practice

Arrowhead Family Health Center - Sun City & Surprise

17061 Ave of the Arts, Suite 100, Surprise, Arizona, 85378

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

This clinic is a mixed bag, with patients loving specific providers like Dr. Nelson and Jennifer Sutton, but frequently complaining about the billing department and front desk. Many feel the transition to Redirect Health has lowered the quality of care. While some find the staff efficient and kind, others report feeling rushed and ignored during appointments.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 45/100
Pro Tip

Clarify the nature of your visit as 'well' or 'sick' explicitly to avoid unexpected billing.

Provider Quality
Billing Reliability
Pros & Cons

✓ What Works Well

  • Great individual providers
  • Convenient online scheduling
  • Efficient lab services

✗ Areas to Improve

  • Billing department issues
  • Inconsistent communication
  • Rushed appointments
Frequently Asked Questions
  • Why am I being charged for a sick visit during a physical?
  • How do I get a call back from billing?
User Feedback

Providers are top-notch

Billing is a nightmare

Feels like fast food medicine

Location Details
Street: 17061 Ave of the Arts, Suite 100
Neighborhood: Surprise
City: Surprise
State: Arizona
Postcode: 85378
Country: United States
Location
17061 Ave of the Arts #100, Surprise, AZ 85378
Quick Info
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