ARS / Rescue Rooter
Home Services · HVAC Repair & Installation

ARS / Rescue Rooter

300 Manley St, West Bridgewater, Massachusetts, 02379

Google Maps Updated: 20 May 2026
Authenticity Score: 82/100
About

Customers have a very mixed experience with this company. Many praise the professionalism and quality of work from the installation teams. However, there are numerous complaints about poor customer service, difficulty getting parts, and unreturned phone calls. It seems to be a company that can provide high-quality work but has significant administrative and communication challenges.

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We analyze 77 public reviews for ARS / Rescue Rooter using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 78/100
Communication 72/100
Pro Tip

Always get a second opinion if you are told a major system replacement is needed.

HVAC Experts
Professional Crew
Pros & Cons

✓ What Works Well

  • Professional and quality installation
  • Knowledgeable technicians
  • Fast response for some

✗ Areas to Improve

  • Poor customer service and communication
  • Difficulty getting parts and updates
  • Inconsistent service quality
Frequently Asked Questions
  • Do you offer maintenance plans?
  • Can you handle warranty repairs?
  • Are your technicians available for emergency repairs?
User Feedback

Technicians are very thorough

Great at explaining the process

Office communication can be frustrating