Artesa Family Dental
450 Lee St, Des Plaines, Illinois, 60016
Patients generally appreciate Dr. Gonzalez's professional and friendly demeanor, often noting his skill with children. However, the practice faces significant criticism regarding billing transparency and administrative communication. While many find the office clean and modern, others report long wait times and frustration with insurance processing. It is a mixed bag where clinical quality is often overshadowed by office management issues.
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Always verify your insurance coverage and get a written quote before committing to expensive procedures here.
✓ What Works Well
- Dr. Gonzalez is highly skilled and gentle
- Great with children and family-oriented
- Modern equipment and clean facility
✗ Areas to Improve
- Frequent billing and insurance errors
- Long wait times for appointments
- Poor communication from front desk staff
- Why are the prices so high compared to other clinics?
- Can I be present during my child's exam?
The doctor is great, but the front office is a mess.
They overcharge insurance without checking first.
Dr. Gonzalez is very patient with my kids.
- Category Health & Medical
- City Des Plaines
- State Illinois
- Postcode 60016
- Country United States
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