161 Thomas Johnson Dr, Suite 250, Frederick, Maryland, 21702
The practice receives high marks for its medical expertise, particularly regarding Dr. Louie and Dr. Ziglar. However, patients frequently express frustration with the front office staff and rigid administrative policies. While the clinical care is often described as life-changing, the administrative hurdles and perceived lack of empathy from the front desk can make the experience difficult for those in chronic pain.
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Be very careful with appointment times; the $100 no-show fee is strictly enforced.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on with treatment plans.
Front desk needs a serious attitude adjustment.
Policies feel more like a business than a clinic.