Arthritis and Rheumatology of Georgia
980 Johnson Ferry Rd NE, Suite 220, Atlanta, Georgia, 30342
This practice has a polarized reputation. Many patients swear by the medical expertise of Dr. Sutej and Dr. Weselman, citing life-changing diagnoses and compassionate care. However, there is a significant volume of complaints regarding the administrative staff, specifically regarding phone responsiveness, billing issues, and a perceived lack of empathy from certain providers. Patients often feel the clinical care is excellent, but the 'front-of-house' operations are a major pain point.
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Patients suggest using the patient portal for communication, though even that can be hit-or-miss depending on the specific office location.
✓ What Works Well
- Highly skilled and knowledgeable rheumatologists
- Effective long-term treatment plans
- Compassionate care from senior physicians
✗ Areas to Improve
- Extremely difficult to reach by phone
- Inconsistent administrative communication
- Billing and portal issues
- Why is it so hard to get a human on the phone?
- Are the doctors accepting new patients?
Dr. Sutej is a legend, but the office staff is a nightmare.
Great medical care, but the administrative side is a constant struggle.
I love my doctor, but I'm considering leaving due to the front desk.
- Category Health & Medical
- City Atlanta
- State Georgia
- Postcode 30342
- Country United States
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