Arthritis Centers of Texas
3600 Gaston Ave, #100, Dallas, Texas, 75246
This practice is highly polarized. Many patients praise the doctors for their expertise and compassion, feeling heard and well-cared for. However, there are significant and consistent complaints about the administrative side, including rude staff, poor communication, and billing issues. It is a practice where the clinical care is often excellent, but the office operations can be a source of major frustration.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, document everything and be prepared to call multiple times.
✓ What Works Well
- Highly knowledgeable doctors
- Compassionate care
- Effective treatment plans
✗ Areas to Improve
- Rude and unhelpful staff
- Poor communication
- Billing and scheduling issues
- Why can't I reach anyone by phone?
- How do I get my records?
Doctors are great.
Staff is hard to reach.
Billing is a headache.
- Category Health & Medical
- City Dallas
- State Texas
- Postcode 75246
- Country United States
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