Arthritis Group - Bucks County
920 Town Center Dr, Suite i-30, Langhorne, Pennsylvania, 19047
The Arthritis Group in Bucks County is generally praised for its knowledgeable doctors and effective treatment plans. Patients appreciate the thoroughness of the physicians. However, there are recurring complaints about the office staff's responsiveness, particularly regarding phone calls and billing issues.
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Use the online portal for non-urgent communication if phone lines are busy.
✓ What Works Well
- Knowledgeable and thorough doctors
- Effective treatment plans
- Generally short wait times
✗ Areas to Improve
- Difficulty reaching staff by phone
- Persistent billing issues
- Inconsistent front desk service
- Why is it so hard to get a return call?
- How do I resolve a billing error?
Dr. Moskowitz is an expert and very patient.
The doctors are great, but the office administration needs work.
I've been a patient for years and trust the medical care.
- Category Health & Medical
- City Langhorne
- State Pennsylvania
- Postcode 19047
- Country United States
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