Arthritis & Osteoporosis Consultants Of The Carolinas
1918 Randolph Rd, Suite 600, Charlotte, North Carolina, 28207
Patients love the clinical providers, especially the NPs, for their thoroughness and empathy. However, the front office and billing staff are a major pain point. Many feel the administrative side is rude and disorganized, which creates a stark contrast to the high-quality medical care provided.
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The new office location is notoriously hard to find; look for tiny signage in the grass.
✓ What Works Well
- Highly knowledgeable providers
- Compassionate care
- Effective treatment plans
✗ Areas to Improve
- Rude front office staff
- Billing and scheduling issues
- Difficult to navigate new location
- Is the new office easy to find?
- How do I handle billing disputes?
Providers are a 10/10
Front desk needs a serious attitude check
Great medical care, terrible customer service
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28207
- Country United States
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