21475 Ridgetop Cir, Suite 150 and 260, Sterling, Virginia, 20166
Arthritis & Sports is widely recognized for its high-quality orthopedic care, with many patients praising the surgeons and physical therapists. However, the practice is frequently criticized for its administrative and billing departments. Patients often report long wait times, rude front-desk staff, and confusing or aggressive billing practices, which can overshadow the excellent medical care.
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Check your billing statements carefully and address any discrepancies immediately with the office manager.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a nightmare.
I felt like a number, not a patient.
Billing practices are confusing and frustrating.