Arthritis & Sports | Orthopaedics, Physical Therapy & Wellness
21475 Ridgetop Cir, Suite 150 and 260, Sterling, Virginia, 20166
Arthritis & Sports is widely recognized for its high-quality orthopedic care, with many patients praising the surgeons and physical therapists. However, the practice is frequently criticized for its administrative and billing departments. Patients often report long wait times, rude front-desk staff, and confusing or aggressive billing practices, which can overshadow the excellent medical care.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Check your billing statements carefully and address any discrepancies immediately with the office manager.
✓ What Works Well
- High-quality orthopedic and PT care
- Skilled and professional surgeons
- Comprehensive on-site services
✗ Areas to Improve
- Poor administrative and billing service
- Long wait times
- Rude and unprofessional front desk staff
- Why was I charged a late fee?
- How do I resolve a billing dispute?
The doctors are great, but the office is a nightmare.
I felt like a number, not a patient.
Billing practices are confusing and frustrating.
- Category Health & Medical
- City Sterling
- State Virginia
- Postcode 20166
- Country United States
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