Arthur Direct Care
1750 Round Rock Ave, Suite 200, Round Rock, Texas, 78681
Patients generally praise the clinic for its efficiency, friendly staff, and the compassionate care provided by Dr. Arthur. Many appreciate the convenience of on-site labs and the straightforward, affordable pricing model. However, some recent reviews highlight significant concerns regarding administrative errors, particularly with immigration paperwork, and occasional unprofessional behavior from front desk staff. While the clinical care is often described as top-notch, the administrative side seems to be a pain point for some.
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Always double-check your immigration paperwork before leaving the office to avoid potential USCIS delays.
✓ What Works Well
- On-site lab services save time
- Dr. Arthur is highly attentive and thorough
- Affordable and transparent pricing
✗ Areas to Improve
- Administrative errors on legal forms
- Inconsistent front desk communication
- Occasional long wait times
- Do you perform USCIS immigration medical exams?
- Are labs done on-site?
- Is this clinic affordable for those without insurance?
The needle work by Gina was spot on.
Front desk needs to improve their phone etiquette.
Great bang for the buck for primary care.
- Category Health & Medical
- City Round Rock
- State Texas
- Postcode 78681
- Country United States
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