Artisan Nails & Spa
9127 W Broad St, suite p, Richmond, Virginia, 23294
Artisan Nails & Spa is a polarizing business. Many long-term clients swear by Jimmy and Tina, praising their hospitality and quality. On the flip side, there are several intense negative reviews detailing conflicts, rude behavior, and even police involvement. It seems like a place where you either have a great, personalized experience or a very bad one. Proceed with caution and perhaps stick to the owners if you decide to go.
We analyze 77 public reviews for Artisan Nails & Spa using our data models and filter out spam to highlight only authentic feedback.
If you go, stick to the owners, Jimmy and Tina, to avoid potential issues with other staff.
✓ What Works Well
- Personalized service from owners
- Good quality work for regulars
- Relaxing atmosphere
✗ Areas to Improve
- Reports of rude and unprofessional behavior
- Conflicts over pricing and policies
- Inconsistent service quality
- Are they professional?
- Why are there so many negative reviews?
- Is it worth the price?
Jimmy and Tina are highly valued by regulars.
Some customers feel intimidated or disrespected.
The salon is small and intimate.
- Category Personal Care
- Neighborhood Richmond
- City Richmond
- State Virginia
- Postcode 23294
- Country United States
