619 Rankin St NE, Atlanta, Georgia, 30308
Ascend Medical is a mixed bag. Patients love the individual providers, who are often described as thorough, kind, and proactive. However, the administrative and billing departments are a frequent source of frustration, with reports of hidden fees, poor communication, and difficulty reaching staff. It's a great place for medical care if you can navigate the administrative hurdles.
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Review your billing statements carefully and clarify all potential fees before starting any treatment plan.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the billing is a nightmare.
Great care, but be prepared for administrative headaches.
I love my doctor, but I'm considering leaving due to the office staff.