Ascension Borgess Hospital Borgess Heart Institute - Shaffer
Health & Medical · Cardiology

Ascension Borgess Hospital Borgess Heart Institute - Shaffer

1722 Shaffer St, #101, Kalamazoo, Michigan, 49048

Google Maps Updated: 13 May 2026
Authenticity Score: 93/100
About

Patients generally have a very positive experience at the Heart Institute, praising the friendly, professional, and compassionate staff. The doctors are described as knowledgeable and attentive. While there are occasional complaints about scheduling and administrative follow-up, the overall sentiment is one of high satisfaction with the quality of care.

Our Review Process
20
Most Relevant
0
Newest
20
Highest
18
Lowest

We analyze 58 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 95/100
Admin Efficiency 75/100
Pro Tip

The staff is very good at explaining procedures, so don't hesitate to ask questions.

High clinical quality
Efficient testing
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Knowledgeable and attentive doctors
  • Efficient testing

✗ Areas to Improve

  • Occasional scheduling issues
  • Administrative follow-up delays
Frequently Asked Questions
  • How long is the wait?
  • Are the doctors good?
User Feedback

The staff is wonderful and caring.

Dr. Diaz is great.

Scheduling can be a bit of a headache.

Location Details
Street: 1722 Shaffer St, #101
Neighborhood: Kalamazoo
City: Kalamazoo
State: Michigan
Postcode: 49048
Country: United States
Location
1722 Shaffer St #101, Kalamazoo, MI 49048
Quick Info
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