1722 Shaffer St, #101, Kalamazoo, Michigan, 49048
Patients generally have a very positive experience at the Heart Institute, praising the friendly, professional, and compassionate staff. The doctors are described as knowledgeable and attentive. While there are occasional complaints about scheduling and administrative follow-up, the overall sentiment is one of high satisfaction with the quality of care.
We analyze 58 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The staff is very good at explaining procedures, so don't hesitate to ask questions.
✓ What Works Well
✗ Areas to Improve
The staff is wonderful and caring.
Dr. Diaz is great.
Scheduling can be a bit of a headache.