Ascension Borgess Hospital Borgess Orthopedics and Sports Medicine
2490 S 11th St, Kalamazoo, Michigan, 49009
Patients generally report high satisfaction with the medical care and surgical outcomes at this facility. The doctors are often described as compassionate and skilled. However, the administrative side, particularly scheduling and phone communication, is a major source of frustration for many.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are having trouble getting a callback, try visiting the office in person to resolve scheduling issues.
✓ What Works Well
- Skilled and compassionate doctors
- Successful surgical outcomes
- Friendly nursing staff
✗ Areas to Improve
- Poor scheduling and phone responsiveness
- Long wait times
- Administrative errors
- How do I get a callback for my test results?
- Why is it so hard to schedule an appointment?
Dr. Hardin is fantastic.
The medical care is great, but the front office is a mess.
I had to call multiple times to get my MRI results.
- Category Health & Medical
- City Kalamazoo
- State Michigan
- Postcode 49009
- Country United States
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