Ascension Borgess Hospital ProMed Family Practice at Woodbridge
7901 Angling Rd, Portage, Michigan, 49024
Ascension Borgess Hospital ProMed Family Practice receives mixed reviews. Many patients praise the clinical staff for their professionalism, kindness, and thoroughness. However, there are significant complaints regarding administrative issues, including long wait times, poor communication, and difficulty reaching the office. While the medical care is generally well-regarded, the administrative experience can be a major source of frustration.
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Use the patient portal for communication and test results to avoid long phone wait times.
✓ What Works Well
- Professional and kind clinical staff
- Thorough medical care
- Efficient procedure rooms
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Difficulty reaching the office by phone
- Why is the wait time so long?
- How can I get my test results?
Great doctors, but the office management is poor.
I feel like I'm on an assembly line.
Some staff are wonderful, others are dismissive.
- Category Health & Medical
- City Portage
- State Michigan
- Postcode 49024
- Country United States
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