Ascension Borgess Hospital ProMed Family Practice Richland
8450 N 32nd St, Richland, Michigan, 49083
Reviews for this practice are quite mixed. While many patients appreciate specific providers like Dr. Watson and Tom Webb for their thoroughness and kindness, others report significant issues with administrative staff, phone communication, and prescription management. Some patients feel rushed or unheard, leading to frustration. It seems to be a hit-or-miss experience depending on the provider and the day.
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Try to schedule appointments directly through the portal if phone lines are busy.
✓ What Works Well
- Some highly attentive providers
- Clean facility
- Same-day appointments sometimes available
✗ Areas to Improve
- Poor phone and administrative communication
- Difficulty with prescription refills
- Inconsistent patient care quality
- How can I reach a human on the phone?
- Why is it so hard to get a prescription refill?
Dr. Watson is great, but the front desk is a nightmare.
I felt like just a number, not a patient.
Great care from the medical staff, but the admin side is lacking.
- Category Health & Medical
- City Richland
- State Michigan
- Postcode 49083
- Country United States
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