Ascension Medical Group Borgess Family Medicine
345 Naomi St, Plainwell, Michigan, 49080
This practice has a very mixed reputation. While some patients have long-standing, positive relationships with specific doctors like Dr. Nadeau and Dr. Shaikh, many others report significant issues with phone wait times, appointment cancellations, and rude or dismissive staff. It seems to be a practice where the quality of care depends heavily on which provider you see.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent communication to avoid the long phone wait times.
✓ What Works Well
- Some excellent, long-term doctors
- Professional and kind staff (in some cases)
- Thorough care
✗ Areas to Improve
- Extremely long phone wait times
- Frequent appointment cancellations
- Rude or dismissive staff
- Why can't I get through on the phone?
- Are they accepting new patients?
Dr. Nadeau is great, but the office is a mess.
I've been on hold for 45 minutes.
Mixed experiences, depends on the doctor.
- Category Health & Medical
- City Plainwell
- State Michigan
- Postcode 49080
- Country United States
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