1339 W Lake St, Addison, Illinois, 60101
Patients generally love Dr. Dimitri and Dr. Matthews, citing their diligence and caring nature. However, the administrative side of the practice is a major pain point. Patients frequently report long wait times, difficulty reaching the office by phone, and unprofessional behavior from the front desk staff.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Try calling from a different number if you are being ignored.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is not.
Wait times are unacceptable.
Dr. Dimitri is the best.