Ascension Medical Group Illinois - Primary Care Hoffman Estates
1555 Barrington Rd, Building 3, Suite 3450, Hoffman Estates, Illinois, 60169
This primary care practice has a mix of highly satisfied patients who praise the doctors for their care and professionalism, and frustrated patients who report significant issues with the front desk, billing, and communication. While the medical providers are generally well-regarded, the administrative side of the practice is a frequent source of complaint.
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If you have billing issues, ask to speak with the office manager directly; they are often more helpful than the front desk.
✓ What Works Well
- Caring and knowledgeable doctors
- Professional medical staff
- Efficient medical care
✗ Areas to Improve
- Poor front desk service
- Billing errors
- Communication issues
- Is the staff professional?
- How is the billing handled?
- Do the doctors listen?
The doctors are great.
The front desk is a nightmare.
I feel well taken care of.
- Category Health & Medical
- City Hoffman Estates
- State Illinois
- Postcode 60169
- Country United States
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