Ascension Medical Group Providence at Lake Shore
2100 Lake Shore Dr, Waco, Texas, 76710
Patients are generally very satisfied with the medical care provided by Dr. Sepulveda, Dr. Loden, and NP Jean Herzog. The staff is often described as caring and professional, though there are occasional complaints about phone service and administrative staff. It is a highly regarded clinic for long-term family care.
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If you have trouble with the phone system, try using the patient portal for non-urgent requests.
✓ What Works Well
- Compassionate and thorough doctors
- Professional and caring staff
- Proactive health management
✗ Areas to Improve
- Occasional rude administrative staff
- Phone service issues
- Long wait times for new appointments
- How do I get a faster appointment?
- Why is the phone service so difficult?
Doctors are like family.
Excellent care, but admin needs work.
Worth the wait for the quality.
- Category Health & Medical
- City Waco
- State Texas
- Postcode 76710
- Country United States
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