Ascension Medical Group Providence Family Medicine at Woodway
6101 Woodway Dr, #200, Waco, Texas, 76712
The medical providers at this clinic are widely respected for their expertise and compassionate approach. Patients feel well-cared for by the doctors, but the front desk staff frequently receives criticism for being rude or disorganized. Despite the administrative friction, many patients remain loyal due to the high quality of medical care.
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If you have issues with the front desk, try using the patient portal for communication to bypass phone wait times.
✓ What Works Well
- Highly skilled and caring doctors
- Thorough medical examinations
- Easy appointment scheduling
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Communication issues with billing
- Why is the front desk so difficult to deal with?
- Are there hidden fees for routine tests?
Doctors are great, staff needs training.
Excellent care, but the admin side is a headache.
Worth the drive for the quality of care.
- Category Health & Medical
- City Waco
- State Texas
- Postcode 76712
- Country United States
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