550 W Redstone Ave, 200 PC, Crestview, Florida, 32536
This clinic has a very mixed reputation. Some patients have had excellent experiences with doctors like Dr. Cooper and Dr. Pumphrey, praising their thoroughness and compassion. However, there are numerous complaints about administrative failures, including long wait times, difficulty scheduling appointments, and poor communication. The office seems to be struggling with high patient volume, which negatively impacts the patient experience.
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If you have an urgent issue, try to use their walk-in services if available, as scheduling can be a long-term challenge.
✓ What Works Well
✗ Areas to Improve
Dr. Cooper is great, but the office staff is overwhelmed.
I waited for hours and never saw the doctor.
They really care about my health, but the admin side is a mess.