Ascension Medical Group Seton Primary Care - Arbor Trails
4301 W William Cannon Dr, Bldg E Suite 320, Austin, Texas, 78749
This clinic is a mixed bag. Many patients love their specific doctors and find the care thorough and compassionate. However, the front desk and scheduling systems are frequently criticized for being slow, unhelpful, or even rude. It seems like a great place if you can get past the gatekeepers.
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Use the online portal for check-in, but don't rely on it for urgent communication.
✓ What Works Well
- Thorough and caring doctors
- Clean and modern facility
- Efficient check-in process
✗ Areas to Improve
- Unresponsive front desk
- Confusing scheduling policies
- Surprise billing issues
- Why is it so hard to get a human on the phone?
- Is this an urgent care or primary care?
Doctors are awesome, but the staff is a headache.
Great care, but the billing department is a mess.
The facility is nice, but the service is inconsistent.
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78749
- Country United States
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