Ascension Medical Group Seton Primary Care - Round Rock
2051 Gattis School Rd, Suite 250, Round Rock, Texas, 78664
This clinic is a popular choice for primary care, with many patients praising the thoroughness and compassion of the doctors. The convenience of same-day appointments and on-site labs is a major plus. However, there are consistent complaints about the front desk staff being rude or unhelpful, and some patients feel frustrated by billing errors and the difficulty of navigating the phone system.
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Always double-check your insurance coverage and billing statements, as administrative errors seem to be a recurring issue.
✓ What Works Well
- Thorough and caring doctors
- Same-day appointment availability
- Convenient on-site testing
✗ Areas to Improve
- Rude front desk interactions
- Billing and insurance errors
- Unresponsive phone system
- Why was I charged incorrectly?
- Can I see a different doctor in the same facility?
Dr. Ali is absolutely awesome.
Front desk staff needs a lesson in kindness.
Great care, but the admin side is a mess.
- Category Health & Medical
- City Round Rock
- State Texas
- Postcode 78664
- Country United States
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