Ascension Medical Group Seton Primary Care - Stone Hill
1512 Town Center Dr, Suite 100, Pflugerville, Texas, 78660
Ascension Medical Group Seton in Pflugerville is generally well-regarded for its medical staff, with many patients praising the thoroughness and kindness of doctors like Dr. Deng and Samantha Graef. However, the clinic is frequently criticized for its poor phone system, difficulty in scheduling, and inconsistent front desk service. It is a clinic where the medical care is often overshadowed by administrative hurdles.
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Use the patient portal for non-urgent communication, as phone lines are often overwhelmed.
✓ What Works Well
- Thorough and caring doctors
- Efficient medical staff
- Clean facility
✗ Areas to Improve
- Poor phone system
- Difficulty scheduling appointments
- Inconsistent front desk service
- Why is it so hard to reach someone by phone?
- Are the doctors accepting new patients?
The doctors are great, but the admin is frustrating.
Samantha Graef is highly recommended.
The phone system is a major pain point.
- Category Health & Medical
- City Pflugerville
- State Texas
- Postcode 78660
- Country United States
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