Ascension Medical Group St. Vincent - Zionsville West Primary Care
51 N Ford Rd, Zionsville, Indiana, 46077
This primary care location has a mixed reputation. Many patients love specific doctors like Dr. Khalid and Dr. Ostrognai, praising their kindness and thoroughness. However, there are significant complaints about the front desk staff, long wait times, and rigid policies regarding late arrivals and vaccine discussions. Some patients feel the practice is unprofessional and dismissive of their concerns.
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Arrive at least 15 minutes early, as their grace period for late arrivals is strictly enforced.
✓ What Works Well
- Kind and thorough doctors
- Responsive clinical staff
- Clean and comfortable setting
✗ Areas to Improve
- Unprofessional front desk staff
- Strict late arrival policy
- Pushy vaccine policies
- What is the grace period for appointments?
- Are they accepting new patients?
Dr. Khalid is wonderful, but the front desk needs training.
Great care once you get in, but the policies are very rigid.
I felt dismissed by the front office staff.
- Category Health & Medical
- City Zionsville
- State Indiana
- Postcode 46077
- Country United States
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