Ascension Medical Group Via Christi on East 21st
9211 E 21st St N, Wichita, Kansas, 67206
Patients generally appreciate the medical expertise of specific doctors like Dr. Huskey and Dr. Hoppock, often citing them as compassionate and thorough. However, the clinic suffers from significant administrative bottlenecks, particularly regarding phone accessibility and scheduling errors. Many users feel frustrated by long hold times and perceived rudeness from the front desk staff. While the clinical care is often spot on, the operational side leaves much to be desired.
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If you need an appointment, try using the online portal or visiting in person rather than calling, as phone wait times are notoriously long.
✓ What Works Well
- Exceptional bedside manner from specific physicians
- Convenient location for labs and imaging
- Compassionate care for pediatric and special needs patients
✗ Areas to Improve
- Extremely difficult to reach via phone
- Inconsistent and often rude front desk staff
- Scheduling errors and long wait times
- Why is it so hard to get a human on the phone?
- Can I switch doctors within the practice without a hassle?
Great clinical care but the office management is a mess.
Doctors are top tier, but the phone system is a total joke.
Staff needs a serious attitude adjustment.
- Category Health & Medical
- City Wichita
- State Kansas
- Postcode 67206
- Country United States
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