9211 E 21st St N, Wichita, Kansas, 67206
Patients generally appreciate the medical expertise of specific doctors like Dr. Huskey and Dr. Hoppock, often citing them as compassionate and thorough. However, the clinic suffers from significant administrative bottlenecks, particularly regarding phone accessibility and scheduling errors. Many users feel frustrated by long hold times and perceived rudeness from the front desk staff. While the clinical care is often spot on, the operational side leaves much to be desired.
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If you need an appointment, try using the online portal or visiting in person rather than calling, as phone wait times are notoriously long.
✓ What Works Well
✗ Areas to Improve
Great clinical care but the office management is a mess.
Doctors are top tier, but the phone system is a total joke.
Staff needs a serious attitude adjustment.