Ascension Medical Group Wisconsin - New London
1420 Algoma St, New London, Wisconsin, 54961
Patients at this clinic generally report positive experiences with the medical providers, often describing them as kind, thorough, and good listeners. The clinical staff is frequently praised for their compassion. However, there are notable complaints regarding the phone system, long hold times, and occasional scheduling issues, which detract from the overall experience.
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Try to use the online portal for scheduling or non-urgent questions to avoid the long phone wait times.
✓ What Works Well
- Compassionate and thorough providers
- Friendly and respectful staff
- Good listening skills
✗ Areas to Improve
- Long phone hold times
- Scheduling and cancellation issues
- Wait times for appointments
- How can I reach the office without waiting on hold?
- Are there same-day appointments?
- Why was my appointment canceled?
The providers really care about you as a person.
The phone system is a major frustration.
Great care, but the administrative side needs work.
- Category Health & Medical
- City New London
- State Wisconsin
- Postcode 54961
- Country United States
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