Ascension Saint Thomas DeKalb Hospital - Emergency
520 W Main St, Smithville, Tennessee, 37166
The ER experiences are extremely varied. Some patients report stellar, efficient care with kind staff, while others describe traumatic experiences involving rude staff, misdiagnoses, and long waits. The facility seems to struggle with consistency, and patients often feel that their concerns are not taken seriously, leading to a lack of trust in the emergency services provided.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a serious medical concern, don't hesitate to advocate for yourself or request a transfer to a larger facility if you feel the care is inadequate.
✓ What Works Well
- Fast check-in for some
- Kind nursing staff
- Clean facility
✗ Areas to Improve
- Rude or dismissive staff
- Misdiagnosis concerns
- Long wait times
- Is it better to go to a larger hospital for emergencies?
- Why was I treated so poorly?
Hit or miss; depends on the doctor.
I felt dismissed and unheard.
Great care for some, nightmare for others.
- Category Health & Medical
- City Smithville
- State Tennessee
- Postcode 37166
- Country United States
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