Ascension Saint Thomas Medical Partners Brentwood
791 Old Hickory Blvd, Brentwood, Tennessee, 37027
This practice has a very mixed reputation. While many patients praise the medical expertise of the doctors, there are significant and frequent complaints regarding administrative management, overbooking, and poor communication. Patients often feel frustrated by long wait times and difficulty reaching the office. It is a practice where the clinical care is strong, but the administrative experience is often lacking.
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Expect to spend a significant amount of time in the waiting room; bring something to do.
✓ What Works Well
- Highly skilled doctors
- Thorough medical care
- Convenient location
✗ Areas to Improve
- Severe overbooking
- Poor phone responsiveness
- Billing and administrative issues
- Why is the wait time so long?
- How can I reach someone in the office?
Great doctors, terrible staff
Overbooked and disorganized
Saved my life, but the wait is awful
- Category Health & Medical
- City Brentwood
- State Tennessee
- Postcode 37027
- Country United States
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