Ascension Saint Thomas Urgent Care - Murfreesboro West
1144 Fortress Blvd, K, Murfreesboro, Tennessee, 37128
This clinic receives polarized feedback. Many patients praise the efficient, kind staff and quick turnaround times for routine issues. Conversely, a significant number of reviewers report feeling dismissed by specific providers, citing poor bedside manner and billing transparency issues. It remains a popular choice for convenience, but consistency in patient-provider interaction is a recurring pain point.
We analyze 71 public reviews for Ascension Saint Thomas Urgent Care - Murfreesboro West using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Efficient check-in
- Clean facility
- Friendly front desk
✗ Areas to Improve
- Billing transparency issues
- Dismissive provider attitude
- Difficulty reaching staff by phone
- Why was I charged for a new patient visit?
- Can I get a refund for a short visit?
- Why is it so hard to reach the office?
Staff is great, but the billing is a headache.
Some providers are total pros, others seem checked out.
Great spot for a quick fix if you get the right doctor.
- Category Health & Medical
- Neighborhood Murfreesboro
- City Murfreesboro
- State Tennessee
- Postcode 37128
- Country United States
