630 State Hwy 71, STE E, Bastrop, Texas, 78602
Patients generally have a high opinion of the medical providers at this clinic, often describing them as caring, thorough, and professional. The facility is well-regarded. However, there are consistent complaints about the administrative side, particularly the difficulty in reaching the office by phone and long wait times for appointments. It is a clinic where the medical care is excellent, but the administrative experience can be frustrating.
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Use the patient portal for non-urgent communication, as it is often more reliable than phone calls.
✓ What Works Well
✗ Areas to Improve
Dr. Porter is the best
Front office needs better communication
Great medical care, poor admin