Ascension St. John Hospital St. John OB-GYN Professionals
22151 Moross Rd, 313, Grosse Pointe, Michigan, 48236
Patients generally appreciate the expertise and professionalism of the doctors at this practice. Many feel well-cared for and comfortable during their visits. However, there are significant complaints regarding the administrative side, particularly long hold times on the phone and issues with scheduling. Some patients feel the practice pushes unnecessary testing, while others find the care to be top-notch and highly recommend the team.
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If you are having trouble scheduling, try the patient portal or visit the office in person to bypass the long phone hold times.
✓ What Works Well
- Knowledgeable and professional doctors
- Comprehensive on-site services
- Welcoming demeanor
✗ Areas to Improve
- Extremely long phone hold times
- Scheduling difficulties
- Perceived push for unnecessary testing
- Why is it so hard to get an appointment?
- Are all these tests really necessary?
Dr. Rao is excellent and very gentle.
The staff is great, but the phone system is a nightmare.
I felt like I was in good hands.
- Category Health & Medical
- City Grosse Pointe
- State Michigan
- Postcode 48236
- Country United States
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