Ascension Wisconsin - Elmbrook Medical Office Building
19475 W North Ave, Brookfield, Wisconsin, 53045
Ascension Wisconsin at Elmbrook is generally praised for its professional staff and quality medical care. Patients appreciate the convenience of having various specialists in one building. However, there are recurring complaints about the offshore billing department, which many find difficult to navigate, and some issues with facility charges.
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Always ask if your visit includes a separate 'facility charge' before your appointment.
✓ What Works Well
- Professional and efficient staff
- Convenient multi-specialty location
- High-quality surgical care
✗ Areas to Improve
- Difficult offshore billing support
- Unexpected facility charges
- Long wait times for some specialists
- Why am I being charged a facility fee?
- How can I reach a US-based billing representative?
The medical care is great, but the billing is a nightmare.
The staff is very kind and helpful.
Facility navigation could be improved with better signage.
- Category Health & Medical
- City Brookfield
- State Wisconsin
- Postcode 53045
- Country United States
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