Ascent Family Medicine
4500 E 9th Ave, Suite 320, Denver, Colorado, 80220
Patients generally love the medical providers, often highlighting their empathy and thoroughness. However, the front office and administrative support are a major pain point. Many report long wait times, rude receptionists, and significant billing or referral issues. It feels like a great medical team trapped in a broken administrative system.
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Request to speak with a nurse directly if the front desk is being unhelpful with referrals.
✓ What Works Well
- Exceptional medical providers
- Thorough and empathetic care
- Easy-to-use online portal
✗ Areas to Improve
- Rude front desk staff
- Poor administrative communication
- Billing and referral delays
- Why is it so hard to get a prescription refill?
- Are they accepting new patients after 4 PM?
The doctors are spot on but the admin is a mess.
Great medical care, but the front desk needs a total overhaul.
Don't let the bad admin ruin a good doctor visit.
- Category Health & Medical
- City Denver
- State Colorado
- Postcode 80220
- Country United States
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