Ashby Park Pediatric Dentistry - Greenville
100 Regent Park Ct, Greenville, South Carolina, 29607
This practice is well-loved by many parents for its kid-friendly environment and the staff's ability to make children feel comfortable. However, there is a growing number of complaints regarding administrative issues, specifically difficulty reaching the office by phone, frequent appointment rescheduling, and a perceived decline in customer service since a change in management. While the clinical care is often praised, the administrative hurdles are causing frustration for long-term patients.
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If you have trouble reaching them by phone, try using their online portal or visiting in person if urgent.
✓ What Works Well
- Kid-friendly environment
- Great with anxious children
- Accommodating to special needs
✗ Areas to Improve
- Difficulty reaching office by phone
- Frequent appointment rescheduling
- Declining customer service
- Do you accept Medicaid?
- How do you handle children with autism?
- Why is it so hard to reach someone by phone?
The staff is so patient with my child.
I can never get anyone to answer the phone.
They keep rescheduling our appointments.
- Category Health & Medical
- City Greenville
- State South Carolina
- Postcode 29607
- Country United States
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