Asheville Ear Nose & Throat
1065 Hendersonville Rd, Asheville, North Carolina, 28803
This practice has a mixed reputation. Many patients appreciate the thoroughness and kindness of specific doctors like Dr. Sluder and Dr. Rheney. However, there are frequent, serious complaints regarding administrative staff, billing transparency, and difficulty in scheduling or getting questions answered. Some patients feel the practice prioritizes profit over patient care.
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Always clarify billing and referral requirements before your appointment to avoid unexpected charges.
✓ What Works Well
- Thorough and knowledgeable doctors
- Friendly and welcoming office environment
- Effective treatment plans
✗ Areas to Improve
- Poor administrative communication
- Billing transparency issues
- Difficulty reaching staff by phone
- Why was I billed for a simple question?
- Do I really need a referral for this?
Dr. Sluder is a fantastic listener.
The billing department is a nightmare.
Great medical care, but the office management is frustrating.
- Category Health & Medical
- City Asheville
- State North Carolina
- Postcode 28803
- Country United States
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