Ashley Smith - State Farm Insurance Agent
8030 Lewis Ave, Temperance, Michigan, 48182
Ashley Smith's agency has a mixed reputation. While many clients praise agents like Zusha and JJ for their helpfulness and ability to secure great rates, there are significant concerns regarding administrative errors, communication lapses, and billing issues. Some clients feel the agency has been unhelpful or even misleading, leading to frustration and policy issues. Despite these challenges, there are still many satisfied customers who appreciate the friendly and professional service. It is an agency where the experience can vary significantly depending on the staff member and the specific situation.
We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get policy changes and cancellations in writing to avoid administrative errors.
✓ What Works Well
- Helpful and friendly staff
- Potential for significant savings
- Responsive in some situations
✗ Areas to Improve
- Significant administrative and billing errors
- Communication lapses
- Reports of poor handling of claims
- Are they responsive to policy changes?
- How do they handle billing disputes?
Phenomenal agent and very helpful
Great customer service
Mixed bang for the buck
- Category Financial Services
- City Temperance
- State Michigan
- Postcode 48182
- Country United States
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