Aspen Dental - Ankeny, IA
2409 SE Delaware Ave, #100, Ankeny, Iowa, 50021
Aspen Dental in Ankeny receives highly polarized reviews. Many patients praise the friendly, caring staff and the team's ability to make them feel comfortable. However, there are significant, recurring complaints about poor communication, billing errors, and unprofessional behavior from some staff members. The clinical experience is often described as good, but the administrative and financial aspects are a major pain point for many.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written estimate of all costs before any procedure to avoid billing surprises.
✓ What Works Well
- Friendly and caring staff
- Great with children
- Warm and welcoming atmosphere
✗ Areas to Improve
- Billing and insurance issues
- Poor communication
- Unprofessional behavior
- Do you offer payment plans?
- How do you handle billing disputes?
Great clinical care
Billing is confusing and frustrating
Staff is very welcoming
- Category Health & Medical
- City Ankeny
- State Iowa
- Postcode 50021
- Country United States
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