Aspen Dental - Asheville, NC
160 Tunnel Rd, Asheville, North Carolina, 28805
Aspen Dental in Asheville receives mixed reviews. Many patients praise the friendly staff, particularly the office assistants, and the convenience of the location. However, a significant number of reviews highlight concerns regarding aggressive upselling, billing transparency, and inconsistent quality of care. While some find the service efficient and helpful, others feel the practice prioritizes profit over patient well-being.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written, itemized treatment plan before agreeing to any procedures to avoid unexpected costs.
✓ What Works Well
- Convenient location and easy scheduling
- Friendly and helpful front-desk staff
- Efficient handling of emergency cases
✗ Areas to Improve
- Frequent complaints about aggressive upselling
- Inconsistent billing and insurance communication
- Reports of rushed clinical care
- Do you accept my insurance plan?
- Why are there so many additional procedures recommended?
- What are the payment options for expensive treatments?
The staff is great, but the billing process is confusing.
I felt like I was being sold a used car rather than getting dental care.
They were able to fix my emergency quickly.
- Category Health & Medical
- City Asheville
- State North Carolina
- Postcode 28805
- Country United States
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