Aspen Dental - Auburn, NY
271 Grant Ave, Suite 200, Auburn, New York, 13021
Aspen Dental in Auburn receives highly polarized reviews. Many patients praise the friendly staff, modern facility, and the ease of getting appointments. However, there is a significant volume of complaints regarding aggressive upselling, billing discrepancies, and perceived lack of genuine care. It is often described as a high-volume corporate environment, which may not suit those looking for a traditional family dentist experience.
Always get a second opinion if you are quoted for expensive, extensive dental work that you weren't expecting.
✓ What Works Well
- Easy to schedule appointments
- Modern and clean facility
- Friendly and helpful staff
✗ Areas to Improve
- Aggressive upselling of services
- Frequent billing and insurance issues
- High staff turnover
- Why is the treatment plan so expensive?
- Are the recommended procedures necessary?
They made me feel comfortable despite my anxiety.
I felt pressured to pay for unnecessary work.
The billing is a nightmare.
- Category Health & Medical
- City Auburn
- State New York
- Postcode 13021
- Country United States
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