507 W Commerce St, Brownwood, Texas, 76801
This dental office is highly polarized. Many patients praise the friendly staff and the thoroughness of the exams. However, there is a significant number of complaints regarding long wait times, poor communication, and aggressive up-selling of unnecessary procedures. It's a place where the clinical care is often good, but the administrative and sales-driven approach can be a major source of frustration.
Always get a second opinion before agreeing to expensive, non-urgent procedures.
✓ What Works Well
✗ Areas to Improve
Staff is super kind and professional.
Wait times are a total drag.
Billing is a total nightmare.