Aspen Dental - Bullhead City, AZ
3650 Frontage Rd, Bullhead City, Arizona, 86442
Patients are split between praising the staff's kindness and feeling like the clinic is a sales-driven environment. Many report feeling pressured into expensive, unnecessary treatments like deep cleanings. While some find the doctors professional and gentle, others feel like just another dollar sign. The billing practices and lack of transparency regarding insurance coverage are major pain points for many.
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Always request a second opinion if you are suddenly diagnosed with periodontal disease after years of healthy checkups elsewhere.
✓ What Works Well
- Friendly and welcoming staff
- Quick emergency appointments
- Clear explanations from some doctors
✗ Areas to Improve
- Aggressive upselling of expensive procedures
- Billing and insurance transparency issues
- Long wait times for some patients
- Why was I told I need a deep cleaning when I just wanted a regular one?
- Do you accept state aid or specific insurance plans?
Felt like a sales pitch rather than a medical visit
Staff was very kind during emergency extractions
Billing department is difficult to deal with
- Category Health & Medical
- City Bullhead City
- State Arizona
- Postcode 86442
- Country United States
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