Aspen Dental - Cincinnati, OH - Northgate
9850 Colerain Ave, Cincinnati, Ohio, 45251
This office has a split reputation. Many patients love specific staff members like Lena, praising her kindness and thoroughness. However, there is a strong, recurring theme of aggressive upselling, billing confusion, and poor administrative communication. Patients often feel pressured into expensive, non-covered procedures, leading to significant dissatisfaction despite the quality of the actual dental work.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a written treatment plan and verify coverage with your insurance provider before agreeing to any 'deep cleaning' or extra services.
✓ What Works Well
- Friendly and kind staff
- Thorough explanations
- Modern facility
✗ Areas to Improve
- Aggressive upselling
- Billing and insurance confusion
- Poor administrative communication
- Why was I charged for a cleaning?
- Are these extra procedures necessary?
Great dentist, bad billing
Feels like a sales environment
Professional clinical staff
- Category Health & Medical
- City Cincinnati
- State Ohio
- Postcode 45251
- Country United States
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